Privacy Policy
For puposes of the privacy policy "We, Us, Ours" refers to JXL Performance Ltd. Please read this Privacy Policy carefully.
This is the website of JXL Peformance Ltd.
You can reach us via the contact information on the "Contact Us" page.
This Privacy Policy explains how we, JXL Peformance Ltd, collect, use and share your data when you visit, or make a purchase from www.jxlperformance.co.uk from hereon referred to as "the site".
Personal Information
When you visit the site, we automatically collect specific information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are present on your device. Additionally, as you browse the site, we collect information about the specific web pages or products that you have viewed. What websites and/or search terms referred you to the site and information on how you navigate and interact with the site. We refer to this as "device information"
Device information is collected by the following methods:
- "Log files" - Log files track actions that occur on the site, and collect data that includes your IP address browser type, ISP, exit pages and date/time information.
- "Cookies" - Cookies are data files that are placed upon a device, be that a computer, phone etc. and often include a unique identifier that is anonmyous. For more information on cookies, including information about their use, and how to disable them can be found here: http://www.allaboutcookies.org
In addition to the above, when you make a purchase or attempt to make a purchase through the site, we collect information such as your name, billing address, shipping address, email address and phone number, we hereby refer to this as "order information".
When we refer to "personal information" this is a combination of "device information" and "order information".
How do we use your personal information?
We use the order information that is collated generally to fulfill any orders placed through the site, including processing your payment information, arranging shipments, and providing invoices and/or confirmations of orders. In addition to this, we use this order information to:
- Communicate with you
- Screen orders for potential risk of fraud
- When in line with preferences that you shared with us, provide you information or advertising/marketing relating to our products or services.
We use the device information that has been collected to help us screen for any risk, and potential fraud (in particular your IP address), we also use the device information to improve and optimize the site, for example by generating specific analytics about how our customers browse and interact with the site as explained above.
Sharing your personal information:
We share your personal information with third-parties to help us use your personal information, as described above. For example, we use Shopify to power our store. You can read about how Shopify utilises your personal information here: https://www.shopify.com/legal/privacy
We do also, on occasion use Google Analytics to further optimise and improve our website, you can find more information about how Google Analytics uses your personal information here: https://www.google.com/intl/en/policies/privacy/.
Finally, we may also share your personal information to comply with applicable laws and/or regulations. This includes responding to a subpoena, lawful requests for information, or possibly even search-warrants. We use your personal information, as described above, to comply with applicable laws and regulations, to respond to a subpoena, search warrant or any other lawful request for information that we receive, or to otherwise protect our own rights.
Behavioural advertising:
As described above, we use your personal information to provide you with targeted advertisementrs or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works specifically, please visit the Network Advertising website.
Please note we do not alter the sites' data collection method and/or uses when we see a "Do Not Track" signal from your browser.
Your rights:
If you are a European resident, you have the right to access personal information that we hold about you, and ask that it be corrected, updated or deleted. If you would like to exercise this, please contact us as soon as possible.
Data retention:
If you place an order through the site, we will maintain your order information for our records unless otherwise asked to delete, or change this information.
Changes:
The Privacy Policy may change from time to time to reflect any changes in legsilation, changes to our practise, or for any other legal or operationally based requirements.
Complaints:
Should you wish to make a complaint, either about our Privacy Practises, Terms and Conditions or otherwise, please contact us using the information on our "Contact Us" page.